Shipping & Returns
We ship same-day or next day in most cases. If your package is missing, please use the tools provided by the carrier to sign up for email or text updates and check in with your local post office as appropriate.
- Orders over $150 are eligible for free shipping - we will shop around for the least cost option available to us.
- Standard USPS Shipping is available for a flat fee of $8 - this will be the lowest cost USPS option available to us.
- UPS and FedEx Ground shipping is available for $10. Insurance is included up to $100.
- USPS Priority Mail Shipping with $50 insurance included is available for $10.
- An Express shipping option is available for $50. This provides guaranteed Express Shipping in 1-3 days. Scheduled delivery date depends on origin, destination, and drop-off time.
- Canadian customers - a $25 flat fee is applied to all orders and covers international shipping; additional duties and fees may apply upon receipt of package.
- We do not currently ship from our website to other international destinations.
PURCHASE TERMS & CONDITIONS
Sale Items and Accessories are final sale. Other items (in original packaging, new condition, unworn, with tags intact) may be exchanged or returned for store credit within the time frame specified below. We do not issue refunds.
- To request an exchange, please EMAIL firstname.lastname@example.org within 5 days of delivery. Include your order number, your name, and the item you want to send back.
- AFTER receiving approval for your exchange, package your item securely and ship it back to us through your carrier of choice. DO NOT use the shoe box or boot box as the shipping box or you will be docked 20%. Return shipping costs are the buyer’s responsibility. This means you purchase the shipping to return an item to us.
Ship your item to: Stockyard Style, Attn: Internet Returns, 980 Peters Mountain Road, Dauphin, PA 17018
- Once we receive and inspect the returned item, we will apply your store credit to your stockyardstyle.com or send out and exchange item if requested. Exchanges are typically processed within 1 to 2 business days. Any further questions? Contact us at email@example.com or 717-474-8472.
- To ensure that your footwear does not show any signs of wear, be sure to walk only on carpeted areas until you are sure they fit properly.
- If you have received a product that is DEFECTIVE, contact us at firstname.lastname@example.org with a photo of the defect within 5 days from the time that you receive your order.
- Stockyard Style is not responsible for normal wear and tear of products after use.
- We reserve all rights to refuse exchanges.
A 6% Pennsylvania sales tax is applied to eligible purchases.