Shipping & Returns
PLEASE NOTE: THERE ARE SHIPPING DELAYS DUE TO COVID19 BY ALL PACKAGE CARRIERS. We ship same-day or next day in most cases. Please allow additional time for delivery through the COVID19 pandemic. If your package is missing, please use the tools provided by the carrier to sign up for email or text updates and check in with your local post office as appropriate. We also highly recommend you purchase Route shipping insurance so that your items can be replaced if they are damaged or lost in transit.
- Orders over $50 will receive free shipping: expect the lowest cost and slowest option available to us!
- Standard USPS Shipping is available for a flat fee of $5 for all orders $50 or less: expect the lowest cost and slowest option available to us!
- UPS and FedEx Ground shipping is available for $10.
- USPS Priority Mail Shipping with $50 insurance included is available for $10.
- A USPS Express shipping option is available for $50. This provides guaranteed USPS Express Shipping in 1-3 days. Please review the USPS statement on Express Shipping: Scheduled delivery date depends on origin, destination, and drop-off time.
- Canadian customers - a $25 flat fee is applied to all orders and covers priority international shipping.
- We do not currently ship from our website to other international destinations.
Stockyard Style now offers shipment protection through Route. Route+ reduces effort through a seamless claims filing process. Lost, damaged, or stolen items are easily resolved with a few taps. You will see a small fee at checkout and you do have the option to opt-out.
PURCHASE TERMS & CONDITIONS
Stockyard Style purchases are not refundable, but certain items may be exchanged or returned for store credit.
- SALE ITEMS, JEWELRY, AND CUSTOM ITEMS ARE FINAL SALE.
- FOOTWEAR and CLOTHING may NOT be worn and must have all original tags intact.
- To request an exchange, please EMAIL email@example.com within 5 days of delivery. Include your order number, your name, the item you want to send back, and the item that you want to exchange it for. If it is footwear or apparel, please include the size.
- AFTER receiving approval for your exchange, package your item securely and ship it back to us through your carrier of choice. DO NOT use the shoe box or boot box as the shipping box. Return shipping costs are the buyer’s responsibility. This means you purchase the shipping to return an item to us and then remit payment to have an exchanged item ship back to you.
Ship your item to: Stockyard Style, Attn: Internet Returns, 980 Peters Mountain Road, Dauphin, PA 17018
- Once we receive and inspect the returned item, we will ship the exchange to you. Exchanges are typically processed within 1 to 2 business days. Any further questions? Contact us at firstname.lastname@example.org or 717-474-8472.
- To ensure that your footwear does not show any signs of wear, be sure to walk only on carpeted areas until you are sure they fit properly.
- If you have received a product that is DEFECTIVE, contact us at email@example.com with a photo of the defect within 5 days from the time that you receive your order.
- Stockyard Style is not responsible for normal wear and tear of products after use.
- We reserve all rights to refuse exchanges.
A 6% Pennsylvania sales tax is applied to eligible purchases.